Privacy Policy
Last updated:
This Privacy Policy explains how nuelsmove (“we”, “us”) collects, uses, and protects your personal data in accordance with UK GDPR and the Data Protection Act 2018.
Who we are
nuelsmove, based in East Learmouth, United Kingdom. Contact: hello@nuelsmove.work | +44 7400 702 093.
What data we collect
- Contact details: name, email, phone.
- Move details: addresses/postcodes, dates, inventory, access notes.
- Payment info: handled securely by our payment providers (we do not store card details).
- Website usage: cookies (essential) and optional analytics if you consent.
How we use your data
- To provide quotes, schedule and perform your move.
- To communicate about your booking and send confirmations.
- To take deposits and payments via third‑party processors.
- To improve our services (analytics, if consented).
Legal bases
- Contract: to deliver the moving service you request.
- Legitimate interests: to run and secure our business.
- Consent: for optional analytics/marketing cookies.
- Legal obligation: accounting and tax records.
Sharing
We share data with trusted providers only as needed: payment processors (Stripe, PayPal), communications (email/SMS), and storage/partner companies if requested. We do not sell your data.
Retention
We keep booking records for up to 7 years for accounting compliance. Marketing consents and analytics data are kept as short as practical.
Your rights
You have rights to access, correct, delete, or restrict your data, and to withdraw consent at any time. Contact hello@nuelsmove.work.
Cookies
Essential cookies run the site. Optional analytics/marketing cookies run only with your consent. Use “Manage cookies” in the footer to change your settings.
International transfers
Some providers may process data outside the UK/EEA. We ensure appropriate safeguards (e.g., SCCs) where required.
Contact
Data controller: nuelsmove, East Learmouth, United Kingdom. Email: hello@nuelsmove.work.
This template is for general information and is not legal advice.